Some Companies Are Giving Free Service or Waiving Late Fees
In the wake of the coronavirus outbreak, some businesses, according to USA Today, are giving customers a break by suspending payments or waiving late fees to keep everyone connected. Even some automotive companies are allowing customers an extension on car notes. Cable giant, Comcast, is giving everyone (even non-customers) free WiFi hotspots. That's not all. They're also providing unlimited data to their customers at no extra charge and waiving disconnections and late fees on internet service for customers who tell them they can't pay their bills. Finally, Comcast is offering new customers 60 days of free basic internet service.
According to cnet.com, companies like T-Mobile and Sprint are following suit. Friday, T-Mobile announced they will provide unlimited data on all mobile plans, including Metro customers, an additional 20GB of its mobile hotspot service, and free international calls to any Level Three impacted nations worldwide for the next 60 days.
Sprint announced Friday that, starting March 19, 2020, they will offer unlimited data and an extra 20GB of mobile hotspot data per month for 60 days to all their customers. In addition, they are waiving late fees and won't terminate services if customers are struggling to pay their bill because of the coronavirus impact. They are offering free international calling for CDC Level Three nations for customers who already have a long-distance calling plan. Finally, all customers who don't have the mobile hotspot will get 20GB per month free for 60 days.
It's also providing unlimited data to its customers for no extra charge and is not disconnecting internet service or charging late fees for customers who say they can't pay their bills as well as providing 60 days of free basic internet service to new customers. This benefit couldn't come at a better time. Cities and towns are shutting down around the globe to slow the spread of COVID-19.
For the average person, no work means you can't pay your bills. You would think if the nation is under a state of emergency and non-essential businesses are ordered to close, there would be some type of stimulus plan in place to support the millions of people who suddenly find themselves with no money to live much less pay their bills.
See the list of companies helping their customers below: